Privacy Policy

Welcome to House of AYN. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make a purchase from our website, houseofayn.com.

1. Information We Collect
We collect various types of information in order to provide and improve our services. The types of personal information we may collect include:

  • Personal Identifiable Information: Name, email address, shipping and billing address, phone number, payment information (credit card or other payment details).
  • Order Information: Details about your purchases, such as product names, sizes, colors, and purchase history.
  • Automatically Collected Information: IP address, browser type, device information, and browsing behavior (via cookies or similar tracking technologies).
  • Marketing and Communications Information: Your preferences in receiving marketing information from us and your communication preferences.

2. How We Use Your Information
We use the collected data to enhance your shopping experience and improve our services, including:

  • Order Fulfillment: Process and deliver your purchases, handle returns, and manage any transaction-related issues.
  • Customer Service: Provide customer support, answer your inquiries, and fulfill requests.
  • Personalization: Customize your experience by showing you products and offers tailored to your interests.
  • Marketing and Promotions: Send you marketing communications (with your consent) about our products, services, promotions, and events.
  • Analytics and Improvements: Improve our website, products, and services through analytics and reporting.

3. Sharing Your Information
House of AYN respects your privacy and only shares your personal information with trusted third parties for specific purposes:

  • Service Providers: We may share data with payment processors, shipping companies, and email service providers to fulfill orders and communicate with you.
  • Compliance and Legal Obligations: We may share your information as required by law, for instance, to respond to subpoenas, government requests, or to protect our legal rights.
  • Marketing Partners: With your consent, we may share information with third-party marketing platforms to deliver targeted ads.

We do not sell or rent your personal data to third parties.

4. Data Security
We use secure encryption and industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, save your preferences, and provide personalized content. You may opt to disable cookies via your browser settings, but this may affect your browsing experience.

6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Correction: Request access to or correction of the personal information we hold about you.
  • Data Portability: Receive a copy of your data in a structured format.
  • Deletion: Request deletion of your personal data, subject to applicable laws.
  • Opt-Out of Marketing: Withdraw your consent for marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be deleted or anonymized.

8. Children’s Privacy
Our services are not directed to children under 13 years old, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will take steps to delete that data.

9. Third-Party Links
Our website may contain links to other websites or services. This Privacy Policy applies solely to information collected by House of AYN, and we are not responsible for the privacy practices or content of external sites.

10. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the effective date and post the revised policy on our website. We encourage you to review this page regularly to stay informed about our data practices.

11. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

Thank you for trusting House of AYN with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience.